We had a water leak in our home and my insurance company sent SERVPRO of Petaluma/Rohnert Park/Santa Rosa to inspect the damage, remove wet building materials, and dry out surrounding areas to prevent further damage and mold growth.

Daniel, Christopher, and Alejandro were the technicians assigned to my insurance claim.

These guys were a class act all the way: polite, professional, and skilled. They went right to work and knew what they were doing. They explained at various steps exactly what was being done, and why. They worked efficiently with no wasted motions; there was no hurrying and no dawdling.

I never used a water mitigation service before but the SERVPRO team delivered excellent customer service and made a stressful situation better.

Thank you for being so speedy in cleaning up my water damage.  Gerardo and crew were very respectful of my home.

We had a toilet backup and spew black water in several rooms of our 2 story building and into tenants' offices. We had to act quickly and called Todd Seidman of SERVPRO. His team was out within a short period of time and stayed into the evening to clean up all the mess and return our office to normalcy. SERVPRO is there when you need them!

They were very helpful in explaining the process steps in repairing the water damage.  The workers were courteous, efficient and neat while doing their work.

Excellent customer service from Martin & Xavier!  They went beyond and above my standards!!

Our job was very physically challenging -extensive dirt removal. The SERVPRO team did an awesome job, were very congenial, responsive, and gave 100%! 

Great job, work has been going great. Waiting to finish work since it has to get approved by insurance, but Jesus has been communicating throughout the process.

Job process has been going great. I can tell your franchise is very professional and glad SERVPRO did work for us.

Great job as we can see on COS (gave us all 10's). Very happy with our work and will continue to use us.

Everyone was very professional. We were very happy with the work performed and the staff-very knowledgeable.

Excellent, courteous, helpful. Would definitely call upon again if necessary. Thank you for making a pretty bad situation more tolerable. Thank you for your attention to detail and cleaning up.

Excellent service 

Staff was great-stressful situation made better. Love the fact that the team was prompt and wore "booties".

SERVPRO crew did a great job. Very professional, careful with furniture and helpful! 

These folks have it down perfectly.  I have no recommendations.

You guys were great!  Service was prompt & excellent!!  Pleasure to work with.  Thank you!!

Very good company to deal with. Did a great job cleaning the damage. the SERVPRO team was great to work with.

All of you did very good job.  Thanks so much I will recommend to my friends about your SERVPRO franchise company.