Flood Damage Cleanup in Santa Rosa Home

6/29/2021 (Permalink)

State-of-the-art equipment in action at a water loss job in Santa Rosa home.

Water Removal and Cleanup from Your Santa Rosa Home with Ease

Recently, SERVPRO of Petaluma/Rohnert Park/Santa Rosa was contacted directly by a homeowner in the city of Santa Rosa, about 55 miles north of San Francisco. We received the call that the unthinkable happened as the customer returned home for the day and was devastated to find flooding.

Locating the Source of Water Loss

Our project manager quickly arrived on-site to inspect the property and the water loss status, which was due to a water filter under the kitchen cabinet that had failed. It caused a domino effect inflicting damage to the first level of the home. 

Controlled Demo Needed

Our techs had to demo the high ceiling, and there were additional bumps in the road as we attempted to remove insulation from the crawl space. Unfortunately on the first try, due to excess water and mud, we could not get it done immediately. This type of job required some additional equipment to dry the ground before continuing with the insulation removal. Another issue ensued as the flooring in the dining room was buckling and needed to be removed. Additionally, the carpet throughout the house showed signs of delamination and required removal. The technicians were delighted when on day 4, we were finally able to remove the insulation from the crawlspace. 

Water Removal/Extraction

Three technicians were dispatched to the site to start the water damage restoration process. Heavy water extraction was needed to extract water from all carpet areas. Content manipulation was performed from all affected rooms, and carpets were lifted to remove carpet pads and baseboards. Then our technicians set up the necessary water extraction equipment. This included dehumidifiers, air movers, an injector drying system for kitchen cabinets, and hardwood rescue mats to attempt to save the dining room floors. When SERVPRO technicians dry a home, they carefully position air movers to guide airflow into wet areas and speed up the drying process. While air movers cause embedded moisture to rise, dehumidification equipment catches it and transports it away, rapidly reducing moisture levels. This cycle reduces the risks of mold or musty odors developing because of the initial problem.

Final Touches

In the following days, following the removal and water removal and extraction process, our technicians monitored the equipment and the gradual drying process. Our professionals detected that the effected areas read dry when using moisture meters. This allowed our crew to pull and pack the equipment and leave the premises. Overall, we went above and beyond by working overtime to get the mitigation process under control.

SERVPRO of Petaluma/Rohnert Park/Santa Rosa at (707) 588-8336 brings our advanced equipment and skills to any size water cleanup need and makes the loss "Like it never even happened."